Here are the top 8 mistakes that hosts or holiday rental owners make and how to fix them. When you list your holiday rental on Search and Stay, consider these few small things that will make a huge contribution to the holiday rental experience for your guests.

  1. Host or holiday owners who don't provide basic cookware to prepare meals, leave guests to dine out more than they would like, which is expensive, maybe inconvenient and is often not as healthy as homemade meals. It is important to give guests the option to cook at your holiday rental listed on Search and Stay,if they prefer.
  2. In addition to basic cookware, holiday rentals listed on Search and Stay, can improve convenience for guests by providing spices and oils in the pantry, a few common spices, such as a bottle of herbs, cinnamon, paprika, cumin, salt, pepper, and olive oil can make all the difference.
  3. Good pillows can make any holiday house a home and will always garner a better review, it's a small thing that can elevate any holiday rental experience for holiday properties.
  4. Obviously providing linen is a plus but hosts and owners should invest in a high-quality mattress and bed set and provide extra sheets, blankets, and towels for holiday properties listed on Search and Stay.
  5. Stock your holiday homes with good quality coffee and a decent coffee maker for holiday properties listed on Search and Stay.
  6. If holiday rental owners and hosts require guests to help clean the house before they check-out, then they should provide the necessary tools and cleaners to do so, don't forget garbage bags, dishwashing liquid, cleaning cloths, brooms etc. Some small jobs like taking out the garbage or doing the dishes may be considered acceptable but if guests are paying a (not insubstantial) cleaning fee then it is probably unacceptable to ask them to do more cleaning than that - or scrap the cleaning fee.
  7. While it is not always easy in more remote areas, if possible improve the guest experience by offering fast, free Wi-Fi otherwise you will lose points with many guests.
  8. Hosts and holiday rental owners should always provide clear instructions, and make sure they communicate clearly what is expected of guests. For example, how to find the entrance or how to get access, to details on how to check in, and rules about the home, are important details, which if not clear will make the entire stay stressful for guests.

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